What is RezExpert?
RezExpert is an online booking and reservation management system designed for caravan parks, campgrounds, holiday parks, national parks, hotels and motels, marinas, tours and tickets, and other tourism businesses. It helps operators take online reservations 24/7, manage guest bookings, process secure payments, and streamline daily operations — all in one simple platform.
Why Tourism Businesses Need RezExpert
Tourism operators face common challenges when relying on manual or outdated booking methods. Phone calls, spreadsheets, and paper records can easily lead to double-bookings, missed revenue, and hours lost to administration instead of guest service.
RezExpert solves these problems by providing:
- 24/7 online booking access so guests can reserve anytime.
- Secure, automated payments that reduce errors and protect cash flow.
- Fewer admin tasks with everything managed in one simple system.
- Higher occupancy and revenue through dynamic pricing and channel management.
- Better guest experience with instant confirmations and communication tools.
Features That Make Managing Bookings Simple
RezExpert includes everything you need to run your accommodation or tourism business with ease. Each feature is designed to save time, reduce errors, and increase guest satisfaction.
Online Reservations
Take bookings 24/7 from your website, social media, or partner channels. Guests can check availability, reserve instantly, and receive automatic confirmations.
Channel Manager
Connect seamlessly to online travel agents (OTAs) like Booking.com, Expedia, and Airbnb. Keep availability and rates updated in real time to avoid double-bookings.
Dynamic Pricing
Maximise occupancy and revenue with automated rate adjustments. Easily apply seasonal pricing, discounts, and demand-based changes.
Reporting & Analytics
Get real-time insights into bookings, revenue, and occupancy trends. Export reports for finance, marketing, and operational decisions.
Guest Communication Tools
Send automated emails, SMS reminders, and confirmations. Improve the guest experience with timely, professional communication.
Secure Payment Gateways
Integrate with trusted partners like Windcave, PayPal, Apple Pay, G-Pay, Zip Pay, and more. Process deposits and payments safely, giving guests confidence to book.
Trusted by Tourism Operators Across Australia & NZ
From small family-run parks to large national organisations, RezExpert powers tourism businesses of all sizes. Our system is built to handle the unique needs of each industry, helping operators grow bookings, reduce admin, and deliver better guest experiences.
Caravan Parks
Easily manage powered and unpowered sites, amenities, and seasonal demand — all in one simple booking system.
National Parks
Simplify permit and site bookings for visitors, ensuring compliance and better visitor flow management.
Hotels & Motels
Manage rooms, rates, and guest communication while syncing with OTAs for maximum occupancy.
Mining & Construction Camps
Track workforce accommodation, meals, and transport with full reporting for contractors and site managers.
Industry Partners & Operator Success Stories
“RezExpert works with leading associations, tourism partners, and operators across Australia and New Zealand to deliver a reliable, secure, and future-ready booking solution.”
Belmont Wetlands State Park
Coastal camping and recreation park streamlining visitor reservations and permits with RezExpert
Gowrie Park Wilderness Lodge
A Tasmanian wilderness lodge offering cabins, camping, and group stays managed through RezExpert.
Riba's Underground Camping & Caravan
Unique Coober Pedy underground campground and caravan park simplifying bookings with RezExpert.
What our Customers Are Saying
"Great Team!
We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great. Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations.
There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert."
Jeanelle
"RezExpert review
Excellent to date always helpful. The ease of online booking and the very supportive tech help."
Graeme
"Bookings made easier.
RezExpert has helped our business by making it easier to take payment, halved our admin time and developed a database of our repeat customers. As a Tour Operator, RezExpert has provided a user friendly experience for our customers and halved our admin time."
Paul
"Top Marks for RezExpert!
Best support than any other product we have purchased! From installation through training, customisation and support, the company has been outstanding!"
Teresa
Frequently Asked Questions
Here are answers to the most common questions about setting up, using, and supporting RezExpert’s online booking system.
Getting Started
Question: How do I set up RezExpert for my business?
Answer: RezExpert is cloud-based and requires no special hardware. Our onboarding team helps configure your property, rates, and booking rules so you can start taking reservations quickly.
Staff Training
Question: Do you provide training for staff?
Answer: Yes. We offer guided online training sessions, video tutorials, and ongoing support to ensure your team is confident using RezExpert.
Payment Integrations
Question: Can RezExpert integrate with my payment gateway?
Answer: RezExpert connects with trusted partners like Windcave,
PayPal, Apple Pay, Visa, and more, so you can process payments securely and automatically.
Industry Coverage
Question: What industries does RezExpert support?
Answer: Our system is used by caravan parks, holiday parks, national parks, hotels, motels, mining camps, marinas, tours, and more across Australia and New Zealand.
Pricing
Question:
How much does RezExpert cost?
Answer:
Pricing is based on your business type and size. We offer flexible packages so you only pay for what you need. Contact us for a tailored quote
(Click Here To Contact Us)
Free Demo
Question:
Is there a free trial or demo available?
Answer:
Yes. You can request an online demo to see RezExpert in action and explore how it works for your business.
(Click Here For RezExpert Demo)
Industry Coverage
Question: What industries does RezExpert support?
Answer: Our system is used by caravan parks, holiday parks, national parks, hotels, motels, mining camps, marinas, tours, and more across Australia and New Zealand.
Channel Manager
Question:
Can RezExpert connect to
OTAs
like
Booking.com or
Expedia?
Answer:
Yes. The built-in
Channel Manager syncs your rates and availability across leading online travel agents in real time to prevent double-bookings.
Get A Tour Today
Talk to our friendly team and take a tour of our platform, flexible for many industries.
info@digitalrez.com.au
07 4925 4400
Make an Enquiry
Acknowledgement Of Country
RezExpert acknowledges and pays respect to the Darumbal people, the traditional custodians of the land on which our Australian office stands here in Central Queensland.
