RezChannel – RezExpert’s Integrated OTA Manager

Grow your booking revenue and save hours of admin with RezChannel, RezExpert’s own integrated OTA Manager. Connect your property directly with Online Travel Agents (OTAs) such as Booking.com, Expedia, Agoda, and Airbnb - without the hassle of third-party tools.

Table of Contents

  • What is an OTA Manager?
  • Why choose RezChannel over third-party OTA tools?
  • How does real-time availability work?
  • What analytics and reports are available?
  • How does RezChannel help maximise occupancy?
  • Can I manage everything from one dashboard?
  • Does RezChannel include competitor rate tracking?
  • Which OTAs does RezChannel connect to?
  • How can I get started with RezChannel?


What is an OTA Manager?

An OTA Manager is software that links your property directly to Online Travel Agents. Instead of updating multiple systems whenever you get a booking, your PMS and OTA listings sync automatically in real time.

RezChannel is RezExpert’s built-in OTA Manager, designed to be cost-effective and easy to use compared with third-party providers like SiteMinder or Tourism Exchange Australia.

Why choose RezChannel over third-party OTA tools?

  • Fully integrated into RezExpert - no extra systems to learn
  • Cost-effective compared with external suppliers
  • Direct support from the RezExpert team
  • Streamlined setup with no double-handling of data

How does real-time availability work?

RezChannel automatically places OTA bookings directly onto your RezExpert grid. This instantly updates:


  • Your front-desk console
  • Your guest-facing online booking interface
  • All connected OTA listings


This reduces double bookings and keeps your availability accurate everywhere.

What analytics and reports are available?

RezChannel provides detailed insights including:


  • Revenue analysis
  • Channel-by-channel performance statistics
  • Booking cancellation reports
  • Monthly revenue breakdowns


This helps you make informed decisions about your distribution strategy.

How does RezChannel help maximise occupancy?

With RezChannel, there’s no need to block off units just for OTA bookings. It merges OTA reservations with your direct online and in-house bookings, giving you more flexibility and higher occupancy.

Can I manage everything from one dashboard?

Yes. RezChannel is accessible directly inside your RezExpert administration console, so you can monitor and manage all OTA connections in one place.

Does RezChannel include competitor rate tracking?


Yes. With the Rate Shopper add-on (additional charges apply), you can monitor competitor pricing on your connected OTAs to keep your rates competitive.

Which OTAs does RezChannel connect to?

RezChannel connects your property directly with the world’s leading Online Travel Agents — and many more beyond the ones listed below. By integrating your PMS with top distribution channels, RezChannel helps you increase visibility, attract new guests, and grow your revenue.

Booking.com


Booking.com is one of the world’s largest OTAs, attracting millions of travellers every day. With RezChannel, your availability and rates sync in real time, reducing double bookings and expanding your reach.

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Expedia


Expedia connects you to a global audience of leisure and business travellers. RezChannel ensures your property details, pricing, and availability stay accurate across the entire Expedia network.

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Airbnb


Airbnb allows you to list not only traditional rooms but also unique accommodations. With RezChannel, your Airbnb listings update instantly from your RezExpert grid, saving you time and preventing overbookings.

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Agoda


Agoda is a leading OTA in the Asia-Pacific region. By connecting through RezChannel, your property becomes visible to international travellers looking for unique stays across Australia and New Zealand.

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Frequently Asked Questions – RezChannel

Here are some of the most common questions operators ask about using RezChannel to manage their OTA connections.

OTA Connections

Question: Which OTAs can I connect to with RezChannel?
Answer: RezChannel integrates with Booking.com, Expedia, Agoda, and Airbnb directly inside your RezExpert system.

Automation

Question: Will RezChannel stop double bookings?
Answer: Yes – OTA bookings drop instantly onto your RezExpert grid, updating your PMS, OTAs, and online booking engine in real time.

Occupancy

Question: Do I need to set aside rooms for OTAs separately?
Answer: No – RezChannel blends OTA, direct online, and in-house bookings together to maximise your occupancy.

Reporting

Question: What kind of reports can I generate?
Answer: RezChannel provides revenue analysis, cancellation reports, and channel performance statistics, helping you optimise your distribution.

Competitor Tracking

Question: Can I see what my competitors are charging?
Answer: Yes – the optional Rate Shopper module lets you track competitor rates across OTAs (extra charges apply).