Can vendors book stalls online and upload required documents?

Yes. Vendors can apply online, upload certificates (e.g. insurance, food safety) and pay fees via supported gateways.

Can we allocate stalls on a map and manage power or water needs?

Yes. Use interactive maps to assign stalls and track options like power, water and special access requirements.

Do you support recurring markets and waitlists?

Yes. Create recurring market dates with automated reminders, and maintain waitlists to fill cancellations quickly.

Can we automate emails and SMS for confirmations and updates?

Yes. Automated confirmations, reminders, change notices and post-event messages reduce manual admin.

Can we report on stall occupancy and revenue per market?

Yes. Generate reports for occupancy, vendor categories, revenue and attendance across selected market dates.

RezExpert for Community Markets

RezExpert is the complete, cloud-based management system designed to simplify stallholder bookings, reduce admin work, and make market days run smoother. From online payments to automated communication, RezExpert helps market co-ordinators focus on growing their community event instead of chasing paperwork.

Why is RezExpert ideal for community markets?
What features are included in RezExpert’s Market Management System?
Can RezExpert automate communication with stallholders?
How does the Stallholder Portal improve efficiency?
Is RezExpert easy for co-ordinators to use?
How does RezExpert handle stallholder data?
Does RezExpert support online stall bookings and payments
Frequently Asked Questions – Community Markets
How can I get started with RezExpert?

Why is RezExpert ideal for community markets?

RezExpert has been refined over 20+ years to suit operators of all experience levels. Even if you don’t consider yourself “good with computers,” the system’s intuitive booking grid and cloud-based design make managing stall bookings simple and stress-free.

What features are included in RezExpert’s Market Management System?

RezExpert brings all your market bookings into one system:

Online stall bookings and payments
Centralised storage of documents and insurance records
Automated stallholder communication
COVID compliance tools such as health declarations
Reporting and data management tools

Can RezExpert automate communication with stallholders?

Yes. RezExpert saves hours by sending automated emails, including:

Stall booking confirmations
Pre-market day reminders and checklists
Post-market surveys and promotional updates

This helps you stay organised and improve engagement with your stallholders.

How does the Stallholder Portal improve efficiency?

RezExpert provides stallholders with a self-service portal where they can:

Make, change, or cancel bookings online
Add extras like power, tables, or equipment
Upload required documents and insurance records
Process payments securely

This reduces admin for you and gives stallholders more flexibility.

Is RezExpert easy for co-ordinators to use?

Yes. RezExpert is built to reduce your workload, not add to it. With full training provided, you’ll find it quick to learn and easy to manage from any internet-enabled device.

How does RezExpert handle stallholder data?

All stallholder information — including documents, insurance records, and images — is stored securely online. Booking history and details are available instantly, so you never lose track of important records.

Does RezExpert support online stall bookings and payments?

Yes. Stallholders simply click the “Book Now” button on your website or Facebook page to book a stall in real time. You can collect details such as insurance documents during the booking process, and accept instant payments via credit card through an integrated payment gateway.

Frequently Asked Questions – Community Markets

Here are some of the most common questions market co-ordinators ask about using RezExpert for stallholder bookings.

Booking Options

Question: Do stallholders have to book online?
Answer: No – RezExpert works however you choose. Stallholders can book online through your website, or you can manage bookings via a laptop, or small screen tablet manually on site.

Insurance & Documents

Question: Can stallholders upload insurance records and documents?
Answer: Yes – RezExpert stores stallholder records securely, including the likes of insurance certificates, permits, and any other required documents, all linked directly to their booking.

Multiple Add-Ons

Question: Can stallholders add extras like power or tables to their booking?
Answer: Absolutely. RezExpert's Stallholder Portal allows them to select extras such as power, tables, or equipment during the booking process, reducing admin for you.

Automated Communication

Question: Can I send reminders and updates automatically?
Answer: Yes – RezExpert automates stallholder communication with pre-market reminders, booking confirmations, post-market surveys, and promotional offers.

Reporting Tools

Question: Can RezExpert generate reports for my market?
Answer: Yes – you’ll have access to over 100's of built-in reports covering stallholder activity, occupancy, and revenue. You can also customise your own reports if needed.